Payment Info
Billing and Financial Office
Telephone: 480-962-0511
Fax: 480-962-0523
P.O. Box 16455
Mesa, Arizona 85211
Billing/Financial Policy
As medical providers, we strive to provide the appropriate level of care to meet the healthcare needs of your child.
To avoid misunderstandings, we ask that you familiarize yourself with the level of coverage your medical insurance provides, prior to services being rendered. This may include co-insurance payments, deductible levels, and non-covered procedures. We will verify your eligibility on your health plan prior to your visit with the doctor, but this by no means is a guarantee of their payment. We would like to emphasize that you are responsible for the payment of all services that are provided to your child.
It is very important that you come to your appointment with your health insurance card(s) and disclose ALL insurance plans. You are required to provide us with accurate information and to disclose all insurance policies for which you have coverage. If our claim is denied and was delayed because incorrect insurance information was provided, you may be held responsible for the full amount due.
If your insurance requires that you select a primary care physician (PCP), please be sure that you have designated one of our East Valley Pediatrics providers prior to arriving for your appointment.
We require payment in full at the time of check in of your appointment for the following:
• Co-Payment, Co-Insurance amounts
• Deductible amounts. PLEASE NOTE: this amount may be as much as half of the total charge of your visit.
• Non-Covered Procedures
• Services for patients who do not have health insurance
• Any amounts past due on your account
• The total charge for your visit if we are unable to verify that you have insurance at the time of your appointment
We accept cash, personal checks, debit cards, Visa and Mastercard. If a check is returned from your bank, a fee in the amount of $20.00 will be added to your account to cover the expenses associated with processing a returned check.
We will only accept cash or credit cards for immunizations and elective procedures not covered by your insurance, such as circumcisions and ear piercing.
Statements
We only send statements when we believe a balance is outstanding. These statements are due and payable upon receipt. If you have any questions about a statement you have received, please feel free to contact our billing department at 480-962-0511 or you may send us a secure message through the Patient Portal.
For further assistance please access our Patient Portal which can help you update your insurance and personal information, assist in making payments on your account, schedule appointments and much more.
